Yes, we do but by appointments only .

No, we do not. But we can offer you alterations.

No, we do offer promotions from time to time.

Kindly send us your query on 
customercare@nj3atelier.com

Kindly send us your query on customercare@nj3atelier.com

Browse through our shop section. Once you have found an item, click on the 'Add to Shopping Bag’ button below each item. Review your selection by clicking the bag icon at the top right of the page and selecting ‘View Cart’. You can use the 'Remove Item' link to delete items from your shopping bag. If you wish to continue browsing, click on the 'Continue Shopping' button. To complete your order, click on 'Proceed to Check Out' button.

YES. You can browse through the collections without creating an account and select merchandise you like. But to be able to buy, you need to set up an account which is a fairly easy process. Register with us and you'll be able to enjoy the following benefits through your NJ3 Atelier account:

Track your orders and review past purchases. Save your address and card details so you can shop even quicker next time. Manage your account details, address book and email preferences. To create an account, simply click on ‘REGISTER' at the top right of the page to fill in your details.

If you have forgotten your password, click here to change it or follow the 'FORGOTTEN PASSWORD' instructions on the SIGN IN page.

Kindly Refer to our sizing Guide. ( We cannot guarantee the accuracy of the colours of products displayed on our website and color’s may slightly vary, Due to the nature of fabric.In addition, our customer care team can answer all your questions on sizing and fit - simply email us at customercare@nj3atelier.com for advice. )

All items are in stock unless 'SOLD OUT' is displayed. Please be aware that even if an item is in your shopping bag, it can still be bought by another customer until you have completed your order. If the product you want to buy is out of stock, please email customercare@nj3atelier.com to find out if there is a backorder for that item (you will need to be a registered user).

Yes. We do get fresh stock of products that are sold out. Because of our products being slow fashion and ethically made, it could take up to 3 weeks.

We accept payments via RAZORPAY, STRIPE, PAYTM, GOOGLEPAY , UPI & Bank transfers are accepted upon special request.
If you are not able to make a payment via the above listed methods, please send
us an e-mail at customercare@nj3atelier.com Or you can kindly WhatsApp us
on our number +91.9999080004 and we will send you options to pay.

At NJ3 Atelier, your personal online security is important to us. We use the latest SSL encryption technology to store and safely transmit your personal and credit card or debit card information through our systems. All orders are processed through a secure checkout system. Additionally, for your safety and protection, we will confirm that the billing address you provide matches the address on file with your credit card company.

You may also choose to securely store your credit card or debit card details withus. This means you will not have to enter them again during future purchases,making it quicker and simpler to shop at NJ3 Atelier.

For your security, whenever you request delivery to a new address we will ask you to provide new credit or debit card details (if you have previously stored them with us). This means that if someone guesses your password and tries to make an order using your account, they will be unable to do so. We hope you understand that this is a valuable precaution designed to protect your personal information.

THERE ARE TWO WAYS TO REMOVE PREVIOUSLY SAVED CARD DETAILS: Edit or add new shipping or billing address. During your next purchase, simply 'UNSELECT' the option 'REMEMBER MY PAYMENT DETAILS' on the payment page.

We can only ship to one address per order. If your order contains gifts or items that require shipping to multiple locations, you will need to place separate orders for each address.

Unfortunately, we are unable to redirect orders once your items have been dispatched.

Yes, you may add items to an existing order provided we have not yet dispatched it. If we have already dispatched your package you will need to make a new order.

After placing an order, you will be sent an email or WhatsApp on you’re the number provided to us while placing your order. A message confirming that your order has been received. Your payment card will be debited for your order on the day we send you the formal order confirmation.

In the rare instance that any of the items you have ordered are not available, we will contact you by email and will only charge your card for the value of the items in stock.

We aim to dispatch all orders within 10-15 working days. Once your order has been dispatched you will receive an email confirmation of your shipping details and a tracking number with which you can track the status of your order.

Orders within India are shipped through multiple partners like Shiprocket, Delhivery, EcomExpress, Aramex, DTDC, BlueDart, etc. All orders are delivered within 3-4 working days after dispatch, but we cannot guarantee the exact delivery dates in case of any delays caused by our partnering agents. Please note that estimated delivery times are to be used as a guide only and commence from the date of dispatch.

NO, we will in the near future.

VAT, duties and taxes will be applicable as per your country's regulations and will be borne by the customer. In some cases, you may be required to pay the additional customs/RAS/VAT/ duty value to the courier company in order to receive your order.

Please note we are unable to advise the duty amount.

A cookie is a piece of information that is stored on your computer's hard drive by your web browser which tracks your movements within websites. We use cookies to keep track of how often you visit our website, the contents of your jewel box, previous purchases and to deliver content specific to your interests. They are designed to assist your shopping and are therefore nothing to worryabout. Most browsers are automatically set up to accept cookies, but usually youcan alter the settings of your browser to prevent automatic acceptance.

If you choose not to receive cookies, you may still use most of the features of our website, including the ability to purchase items. Registered customers who have cookies enabled will be automatically recognized when they visit NJ3 Atelier - your name will appear in a welcome message at the top right hand corner of the website. When you proceed to purchase you will be prompted to enter your email address and password and review your shipping and payment details before completing your order.

Please note that registered customers will be recognized for 14 days. After this time, users will be prompted to sign back in to their account.

Yes, we provide a one-time free alteration service after you receive your couriered item. This allows you to make necessary adjustments to your purchase. Please note that this free alteration can only be availed once.

Absolutely, any alteration beyond the first free one will incur extra charges. These charges will apply for the 2nd or 3rd alteration requests.

The responsibility for covering the return courier charges in the event of alterations rests solely with the buyer. This ensures a smooth process for both parties involved.

Yes, alterations can be requested within 15 days of the initial purchase. After this period, we regret to inform you that we cannot accept pieces for alterations. Please ensure any adjustment requests are made within this timeframe for our prompt assistance.